
What’s Different About Our Processes
Rather than start with a particular technique and fitting the problem to the approach, The SynTECGroup starts with a framework for understanding what prevents change and what fosters change for individuals, teams, departments, and divisions within an organization.
Employing an interactive process, the SynTECGroup assists the targeted group or groups in diagnosing the problem/s in a manner that eliminates the need to blame and focuses on the “systemic” interactions and processes that sustain the problem and creates personal ownership for generating constructive sustainable solutions and directions for change. It is only at this point that SynTECGroup will custom design a process that will address the problems as perceived by the participants. We employ numerous change and mediation strategies, many of which were developed in conjunction with our clients. Our processes build in methods for sustaining the change.
Dr Chuck Meltzer
PRESIDENT OF THE SYNTECGROUP

Charles J. Meltzer, PhD is recognized as a leading authority in change management and facilitation across Canada and the United States. Drawing on his training at a doctoral level in psychology and direct senior management experience, he has developed an extensive series of strategies to help organizations create change. He has demonstrated expertise in Organizational Change and Development, Performance Management Systems, Strategic and Succession Planning, Individual, Team, and Board Performance Excellence. Leadership Development, Executive Coaching, and Communication Skill Development are also areas of expertise. His process orientation has enabled organizations, professional firms, and businesses to arrive at realistic and practical solutions to major industry-related problems.
Dr Meltzer is a Master Trainer for the Booth Company 360° instruments and has for over 20 years employed these tools as part of an extensive executive coaching practice. He also holds the rare distinction of Master Trainer in Relationship Awareness Theory, studying human motivation, and how motivation translated into behavior. Dr Meltzer is also a certified trainer in emotional intelligence (A Different Kind of Smart, Applying EQ at Work). He also lectures at the University of Winnipeg.
​
Dr Meltzer has developed a distinguished record assisting many leading corporations and companies within the following business sectors; financial, insurance, professional service firms, automotive, manufacturing, crown corporation, large government departments, health and education, and small businesses. Some of his clients include The Royal Bank of Canada, Investor’s Group, Price Industries, Palliser Furniture, Greensteel Manufacturing, Russel Metals, Winkler Canvas, Batesville Casket Company, Manitoba Public Insurance, Microsoft, PayPal, MasterCard, CAA Manitoba, Manitoba Liquor Control Commission, The Birchwood Automotive Group, Workers Compensation Board of Manitoba and The Canadian Food Inspection Agency.
He has also worked with several communication and marketing agencies and numerous professional service firms, particularly Consulting Engineering Firms and small businesses across Canada. He has also assisted associations and not for profit organizations boards and staff address critical strategic issues. Some of the associations and not for profit organizations include the Association of Consulting Engineers of Canada, The Heart and Stroke Foundation, The Center for Indigenous Environmental Resources, Dairy Farmers Association of Manitoba, and the Canadian Association of Provincial Safety Councils.
Joanne Jayamaha
MBA MSc PGDIR
VICE PRESIDENT SYNTECGROUP

Joanne is a Master Coach and a Consultant. With a background in aviation and psychology. She has been involved in full-time training, coaching, and consulting for more than a decade to significantly increase profit, productivity, and the performance of people. She had mentored in a wide range of management and communication programs owing to the broad exposure to various industries. Her experience in prestigious airlines such as SriLankan Airlines. Qatar Airways and British Airways have enhanced her experience in diversity and cultural awareness in an organizational setting.
​
Joanne has trained more than 5000 individuals from 50 multinational companies in Asia, Europe, North America, and the Gulf region with participants from Singapore, Maldives, Japan, China, Philippines, USA, and England. She holds a Masters in Applied Psychology, a Masters in Business Administration, a license in Train the Trainer, and a Bachelor of Science. Owing to the background in Counselling and Psychotherapy she is a catalyst in organizational change management. Her exposure to International Relations has provided organizations systemic and systematic change. As a trained leader working in the field of accelerated human change, she uses experiential learning in educating and public speaking engagements for guaranteed, rapid, and effective results required by today's top cooperation and management.